Due to legal requirements, we are obliged to inform you that the European Commission has set up an online dispute resolution (OS) platform for the out-of-court settlement of consumer disputes, irrespective of our participation in an alternative dispute resolution procedure. The platform can be found at https://ec.europa.eu/consumers/odr/
Rosenthal & Reincke will not participate in a dispute resolution procedure before a consumer arbitration board within the meaning of the VSBG and is not obliged to do so.

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